QUESTIONS AND ANSWERS
- IS IT TRUE THAT EVERY SHOE TO BUY IN MONTECAPIEL IS MADE ESPECIALLY WITH THE MEASURE OF THE CUSTOMER?Each client that we actually make a purchase of shoes will do it especially for you, so that we know clearly that there will not be any problem that could not fit the shoes to the customer.
- WHY IS CREATED ACTION CENTIMETERS INSTEAD OF NUMBER?Montecapiel is a company in constant evolution towards a better quality in all its processes. In this constant innovation towards better customer service, we have found solutions to many problems customers have in finding the correct number for your foot, as many times depending on the brand purchased, the customer may have a number more or less, to avoid all these troubles to the customer, we have designed a production in centimeters, so that it is perfectly fit to your foot.
- WHAT IS A NORMAL AND SPECIAL MEASURES?To order boots you can choose among these options:a) Special MeasureIs that we can make the boot to the measure, in this case you provide the measurements (1, 2, 3, 4, 5, 6, 7) across the leg, to make the boot with all the measures especially for you. We are able to make the boot you want, our 98% satisfaction among our customers, we guarantee. b) Normal Measure Not all people have problems it is quite a boot, so if you do not want to pay an added cost in the price we have to provide the only measure your foot in inches (Measure No. 2 in the figure).
MANUFACTURED WHERE YOUR PRODUCTION?Exclusively in Spain, to control all production processes, for which we give our clients a high quality product that is the product that the customer asked. The success of this Montecapiel in satisfied customers who are loyal to the brand.
HAVE YOU EVER HAD A CUSTOMER PROBLEM WITH ANY PRODUCT OF ALLERGY MONTECAPIEL?Ever, the main priority in Montecapiel is the health of our customers, so we pay much higher prices for raw materials the product is top quality, but that treated with chemicals to the skin.
CAN SOLVE MY PROBLEM NOT ME JOIN IN ANY BOOT?Well, you can do as his boot, to solve your problem, we made boots customers very complicated measures provided satisfactory results.
I AM MEXICAN. CAN I MAKE A REQUEST BY THE INTERNET TO SEND ME TO MY HOUSE?.Yes, we have customers on five continents, we placed orders via the internet.
LIVE IN SPAIN BUT I WANT TO SEND A GIFT BOOT A FRIEND THAT LIVES UNITED STATES. CAN YOU SEND THEM?.Yes, we have customers on five continents, we asked our products to be sent home without any problem. You only have to do is notify the address of the poster.
MY FEET ARE VANDALIZE TAKE FROM THE VERY YOUNG VERY CHEAP SHOES. DO YOUR DANCE SHOES IT DOES NOT BOTHER ME? It is very important that we all realize that we need to bring footwear brand, which has an excellent shape that allows you to give welfare to their feet. As a first quality raw materials. We can not do miracles, but what is clear is that all of our customers tell us they are our very comfortable shoes, and even many of them could not wear a shoe without being disturbed, where Montecapiel a shoe found very comfortable.